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executive coaching

What Marshall Goldsmith Doesn’t Want You To Know About Stakeholder Centered Coaching

August 20, 2014 By Sam Palazzolo, Managing Director

The Point: Warren Buffet tells us to keep shareholders happy. However, if you go just one step further and link your business aims (and business results) to your stakeholders, you will create both a mindset and a company culture that not only drives you towards success, but helps you achieves goals faster as well. Stakeholder Centered Coaching (SCC) trains leaders on making behavioral changes that have a long-term impact on an organization’s success. In this post, we discuss what this Centered Executive Coaching offering is all about, and what Marshall Goldsmith (the developer of this method) doesn’t want you to know… Enjoy!

What Marshall Goldsmith Doesn’t Want You To Know About Stakeholder Centered Coaching

Defining Terms

Have you ever heard of SCC? Most business leaders reply that they have not! If you’re in that camp, then you’re not alone… Basically, Stakeholder Centered Executive Coaching focuses on leadership traits (sometimes highlighting only aspects of a leader’s behavior) to elicit notable results for all stakeholders of a department/company. The hallmark of the Goldsmith coaching system is change based on constant feedback.

Who is Marshall Goldsmith?

Dr. Marshall Goldsmith is one of the most well respected executive coaches in world, the proof of which is:

  • He was listed as one of 50 great thinkers and leaders who have influenced the field of management over the past 80 years by the American Management Association.
  • He was ranked among the most influential practitioners in the history of leadership development by Business Week
  • The Times (UK) considers him one of the 50 greatest living business thinkers
  • Forbes named him among the five most-respected executive coaches

The fact that his training has helped several Fortune 100 companies achieve tremendous results is testimony to the effects of SCC. At Tip of the Spear, our Executive Coaches practice this same discipline in order to provide lifelong client value to the leaders who employ our services in the form of Centered Executive Coaching (consisting of Leader Centered Coaching, Stakeholder Centered Coaching, and Business Centered Coaching).

What Dr. Marshall Doesn’t Want You to Know

While an entire post can be dedicated to the intricacies of the SCC (See our post titled ‘5 Benefits from Stakeholder Centered Coaching‘), here we will zero in on one central concept: Leadership coaches at large teach you that in order to become successful, you need to be self-confident. And they are not entirely wrong when they say that!

But what Marshall Goldsmith doesn’t want you to know is that success can often lead to arrogance. When you are on a roll and your stakeholders are happy, you will ironically become resistant to change, and hence treat any feedback or suggestion from your team as insignificant (think of it as the brush-off effect!) The problem is that success doesn’t always last forever, and as the business world becomes more complex with changing technology and global outlook, the last thing you need is an attitude that is resistant to change.

Why So Arrogant?

The SCC process starts with the coach assessing the leader’s personality and determining 1-2 key areas that need change (This can be accomplished typically through a 360* Review). This is followed by taking feedback from stakeholders on behavioral progress examples and future growth opportunities. Based on this, the executive coach works with the leader and sponsoring committee at the organization to develop a plan of action, and throughout the duration of the coaching, progress is reviewed with all parties to assess progress/areas of improvement opportunity.

So What Can You Learn?

If all goes well, you will learn:

  • Placing focus on the people you work with is important
  • Instead of delving on past successes, a leader should always look towards the future
  • Instead of unfounded optimism, a leader has to keep monitoring feedback and adapting to changing business circumstances

Summary

Any organization and its stakeholders want to see continuous improvement in all leaders in the results they achieve for themselves/the business. SCC proves highly useful in this regard. For more information on Centered Executive Coaching, the other Tip of the Spear Business Advisory Services, and/or information on leadership development through our affiliation with The Javelin Institute, use the Contact Us page.

 

Filed Under: Blog Tagged With: executive coaching, marshall goldsmith, stakeholder centered coaching

5 Benefits from Stakeholder Centered Coaching

August 19, 2014 By Sam Palazzolo, Managing Director

The Point: Stakeholder Centered Coaching (SCC) is the brainchild of Marshall Goldsmith, a UCLA PhD, and one of the most well-respected leadership executive coaches in the world. His SCC method is considered highly effective and efficient by diverse voices in the business world. Even we at Tip of the Spear hold on to the SCC principles (It formed the foundation for our Centered Executive Coaching, consisting of Leader Centered Coaching, Stakeholder Centered Coaching, and Business Centered Coaching). Here we outline the top 5 benefits of this centered executive coaching methodology so you know a little more about why it can work for you/your company as well… Enjoy!

5 Benefits from Stakeholder Centered Coaching

It is Simple…

Goldsmith is often quoted saying ‘Coaching is simple, but not easy!’ But SCC is easy to understand and highly practical as well. Not to mention, Stakeholder Centered Executive Coaching also differs from popular leadership training programs. Most leadership coaches teach that success owes itself largely to inherent traits. While Stakeholder Centered Executive Coaching doesn’t deny this, but it explains how sometimes these inherent traits can actually stand in way of you/your organization’s success.

On the Job Development

SCC is both cost and time effective, and you are able to accelerate leadership growth on the job. By integrating stakeholder feedback as part of the training, the coach is able to bring about sustainable behavioral change without exhausting company resources.

A Change of Attitude

A recurring theme of SCC is helping leaders understand that the mindset that helped them achieve success in the past may now actually be disastrous for the growth of the company in the face of present complexities. Marshall describes these as ‘belief barriers’ to a leader’s success.

Measurable Impact

Most executive coaching programs focus assessing leadership effectiveness and action planning so that the leader comes to recognize their strengths and weaknesses. But while this is a critical step to initiate the coaching process, it can result in a list of areas of improvement areas that is so long that it hinders any action from being taken.

Stakeholder Centered Coaching on the other hand ‘takes the action’ right into the leader’s work environment with the stakeholders. The stakeholders then provide important and insightful suggestions for behavioral change to help the leader become more effective for the organization.

And this valuable feedback is not brushed aside for future deliberation, instead it is implemented and followed through to achieve sustainable behavioral change, thus creating more effective leadership behaviors and habits. If the change implemented is not sustained, recognized, and acknowledged by stakeholders in the workplace, then the coaching program has failed. Simple as that.

From Trainee to Trainer

Finally, once leaders themselves have been coached for about a year, they themselves become equipped to coach their own subordinates. Hence, the behavioral changes further become sustainable to the point they become engrained in the company culture.

Summary

For all these reasons, SCC is a ‘must have’ leadership development skill for effective leaders. For more information on Centered Executive Coaching, the other Tip of the Spear Business Advisory Services, and/or information on leadership development through our affiliation with The Javelin Institute, use the Contact Us page.

Filed Under: Blog Tagged With: executive coaching, leadership development, marshall goldsmith, marshall goldsmith stakeholder centered coaching, stakeholder centered coaching

Picking the Best Executive Coaching Initiative

August 6, 2014 By Sam Palazzolo, Managing Director

The Point: So you’ve decided (or had decided for you) as a leader you should have an executive coaching engagement. In a previous post, we discussed how you should go about selecting the right coach. In this post, we’ll tackle foundational elements that will allow you to head into your coaching initiative so that you achieve your best results… Enjoy!

Picking the Best Executive Coaching Initiative

Now more than ever, business executives are enrolling in leadership development and executive coaching programs. These programs are no longer seen as signs of trouble (a.k.a. Penalty Box situations). Instead, top executives are somewhat expected and encouraged to take professional mentoring as a part of their leadership development at one point or another. As much as 80% of companies hire executive coaches, mentors, or external consultants. In the following paragraphs, you will get helpful tips on how to get the most out of an executive coaching initiative:

Be Clear on What You Want to Achieve

As the economy fluctuates, technology advances, and employees come and go, business leaders face the pressure of providing immediate results in challenging environments. Hence, executive coaching as a form of leadership development becomes somewhat of a necessity. However, you should be clear on your goals (i.e. What you want to achieve from the coaching sessions).

Of course, executive coaching is a highly customized service since challenges change from organization to organization. Your goals could fall somewhere along the lines of understanding your strengths and weakness, redefining your values and purposes, making you a better planner, broadening your perspectives, and maintaining confidentiality for example.

Find a Goal Oriented Coach

While you need to define your expectations, your coach should be goal-oriented, discussing objectives and goals for the sessions early on, and also guiding you in what kind of approach they will follow. For instance, they should clarify whether the focus will be on personal development or organizational planning. Coaches should also let you know what their role will be during the sessions and describe the degree to which they will challenge and stretch you, and what kind of communication they expect from you.

Determine Duration and Medium

Determine which meeting arrangement works best for you; face-to-face, virtual meeting space, phone, email, etc. You also need to discuss how the sessions are planned and connected, and how much time elapses between them. Your coach may assign some ‘homework’ between sessions. While some coaches only communicate with you during sessions, others leave post-session communication open to help you if an important issue arises. It’s important to identify what works best for you.

Be Willing to Learn

Leadership development and executive coaching works best if you’re open to the experience. That is why you/your company is paying thousands of dollars by the hour to invest in your development. You should be honest about your abilities, be patient while being evaluated, and be open to change. You may be a good learner, but you also need to be enthusiastic about the learning process. Learn from others but do it your own way, and take responsibility for whatever happens.

Summary

Ultimately, since it’s you/your organization that matters most during a coaching initiative. You should leverage the skills, experience, and insights of your chosen coach. However, know that the ultimate success/failure of the initiative is dependent upon yourself. Picking the best results oriented executive coaching requires an assessment of your goals, clear communication with the trainer, and the willingness to change.

Filed Under: Blog Tagged With: executive coaching, leadership development

What You Need to Know to Successfully Launch an Executive Coaching Initiative

August 6, 2014 By Sam Palazzolo, Managing Director

The Point: More and more companies are realizing the benefits of executive coaching as a way to challenge and develop their top-level talent and leadership. Unfortunately, most executive coaching fails to garner results that organizations want. The underlying reason that many presume behind this trend is the nature of managers and leaders to resist change. At Tip of the Spear, this is exactly what our executive coaches help you with! In the following post, we’ll take a look at the major factors that contribute to the failure of a non-results-oriented executive coaching initiative so that you can avoid them and get maximum benefits… Enjoy!

What You Need to Know to Successfully Launch an Executive Coaching Initiative

Goals Are Not Defined

This cannot be stressed enough. Neither the coach, nor the person getting mentored, sets goals and expectations for the coaching programs. Worse yet, no one from the sponsoring organization (if appropriate) is in sync with the coaching initiative to track/monitor either. Without a clear end in mind, not even the best coaching can produce demonstrable change in executive behavior that ultimately boosts organizational outcomes.

Lesson: Defining goals is imperative for success.

Separating the Leader from the Organization

This is also a major reason why even results-oriented executive coaching fails to develop sound leaders. Your coach ignores the fact that the problem you are facing at the organization can also be due to the people who work with you, or even your social network (Think of these as those non-work variables). It is a simple fact of life that we orient our behavior towards other people.

In similar vein, it is necessary to engage other people in the executive team to help the person being coached. This can be difficult if there is a history of politics at the office, but unless everyone is one the same page, centered executive coaching will not work.

Lesson: Social context has to be taken into account during executive coaching.

Open-ended Goals

This follows from the first point. Sometimes executive coaching fails because both the coach and the executive are trying to change all problem areas during a single consultation. This is folly, and rarely successful. When we try to change too much, we end up losing motivation to change at all.

Lesson: Be realistic. Find key areas to be changed, prioritize, and tackle them one by one. That is the only way to make sustainable behavioral changes.

Cult of Personality

Finally and most importantly, executive coaching fails because a “cult of personality” that develops around the coach. The coach is revered as the expert who has a “magic lamp” to solve all organizational problems. The danger of this behavior is that coach will forget that they eventually have to leave and that it is the executive or leader that needs to exhibit these superb problem-solving skills.  It has often been seen that once a coaching program ends, the executive is left “without a paddle” as they have been accustomed to learn passively from a ‘guru’.

Lesson: The coach should teach the executive to take matters into her own hands instead of running the show himself.

Summary

To sum up, to successfully launch an executive coaching initiative, you need to have the end goals in mind, integrate social aspects during sessions, and get other members on board as well. You should also look to a coach that will help transfer knowledge of how to mentor/coach future associates as a leader.

To find out more about Tip of the Spear Centered Executive Coaching, CLICK HERE.

Filed Under: Blog Tagged With: executive coaching, leadership development

7 Ways to Climb the Corporate Ladder Faster with Executive Coaching

August 4, 2014 By Sam Palazzolo, Managing Director

The Point: Some “leaders” head off to leadership development programs dreading the experience before they even get there… A terrible attitude to possess! The situation gets even worse when they’re forced to participate by organizational higher-ups. However, we encourage our leadership development participants to instead take on our programs aggressively! Why? Our research at Tip of the Spear tells us that those that participate in executive coaching (Centered Executive Coaching to be precise) climb the corporate ladder faster than those that do not! You do want to climb the corporate ladder, right?

 

We’ve listed 7 ways in which executive coaching can help you climb the corporate ladder faster as follows (Think of them as benefits that you/your organization will receive):

7 Ways to Climb the Corporate Ladder Faster with Executive Coaching

#1: The Culture of the Individual/Organization Improves

Sometimes, all you need to tackle problems in your company is a fresh and impartial set of eyes that are viewing the situation from a different perspective/vantage point. When an expert does an honest evaluation of where you need help as an executive, and offers results-oriented solutions, the culture of the organization significantly improves. This includes both behavioral and policy changes.

#2: Leverage your Strengths

Along with identifying your weaknesses, results-oriented executive coaching also helps you to identify your strengths and help you leverage them to take your company to the next level. Some people are skilled in a particular discipline, such as marketing, finance, or engineering, but they consider themselves incapable of handling administrative and managerial tasks. Effective Executive Coaching shows leaders how they can leverage their strengths to become better executives.

#3: Manage your Time and Resources

In this cutthroat competitive business environment, executives are expected to get results… Fast! This calls for an efficient management of time and resources. Successful executive coaching programs are those that help you prioritize and best utilize your time.

#4: Develop Vision

This follows from point #1 (The Culture of the Organization Improves). Not only does an executive coach offer you an unbiased viewpoint, but also shares with you how to evaluate your business through impartial lenses. This means down the road, your vision is broadened to encompass the entire business enterprise.

#5: Personal Development

While sound, results-oriented executive coaching also takes into account how other people in the organization hinder your abilities as an executive, emphasis is also given to personal leadership development. Specifically, a coach will assess your skills and highlight areas where you can improve as a leader.

#6: Providing a Sounding Board

No leader can work without support of his/her team. But more importantly, executives need a sounding board that understands those things that affect them personally and take a toll on their professional life. Moreover, the sounding board lends you an ear to listen to your ideas, no matter how scattered they might be, and then refocus them appropriately to keep you on track.

#7: Stress Relief

Finally, executives often come under stress (understatement of the post), especially when they have to meet goals on tight budgets and deadlines. This can sometimes cloud their thinking process. By having someone to help process information, they can achieve greater clarity of thought and make better/informed decisions (This will in turn help drive company success).

Summary

Once again, there several benefits a leader can receive from working with an executive coach. By keeping your mind open and receptive to new ideas, you can achieve success as an executive with the help of an expert that identifies problems and motivates you to execute solutions.

For more information on Centered Executive Coaching programs at Tip of the Spear, CLICK HERE.

Filed Under: Blog Tagged With: executive coaching, leadership development

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