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leadership challenge

The Leadership Challenge: Receiving Recommendations – 5 Tips!

March 14, 2018 By Sam Palazzolo, Managing Director

The Point: Receiving recommendations can be tough for a leader. For example, the Ides of March are best known for their recognition of the assassination of Julius Caesar in 44BC. Said to have been warned by a seer earlier in the month that “Harm will befall you by the middle of the month,” Caesar did not heed the seer’s warning. Instead, Caesar later seeing said seer postulated “The Ides of March are come” as if nothing was going to happen after all. To this the seer replied “Aye, Caesar; but not gone.” So we thought here at Tip of the Speer, what recommendations are you as part of the leadership challenge not heeding? Where would you be if you did implement/execute such recommendations? So hopefully with far less dire consequences, in this post we’ll explore the leadership challenge of the Ides of March, along with 5 tips to help you as a leader in receiving recommendations… Enjoy!

Leadership Challenge Receiving Recommendations 5 Tips
“Aye, Caesar; but not gone.”

Eidibus Martiis (On the Ides of March)

The Ides of March are best known for their recognition of the assassination of Julius Caesar in 44BC. Caesar, who was on his way to the Theatre of Pompey, was ambushed by as many as 60 conspirators who lay in wait to stab him to death. A gruesome end to what most consider a glorious life.

But did it have to end this way for Caesar? What if, and only if, he had accepted the recommendations provided by those around him? Would Caesar have succumbed to similar fate?

Accepting Recommendations (Harder than it Looks!)

Whether giving or receiving recommendations, logical flaws and information inaccuracies complicate our thinking. After all, the leadership challenge of receiving recommendations should look to identify their own blind spots, when and how they should provide recommendations (as well as receive perhaps!), recognize the recommendation giver in stature (they should be giving, and you should receive/follow them, right?), and lower defense shields (This coming from the guy who’s famous for first-word reactions of “No!”)

5 Tips to overcome the Leadership Challenge of Receiving Recommendations

Below I describe 5 tips to help with the leadership challenge of receiving recommendations. Keep in mind, there are challenges for the leader on both sides of the giving and receiving recommendations framework, but for our purposes (and to show support to Caesar) we’ll focus on receiving recommendations:

Tip #5 – Overstepping Subject Matter Expertise (SMEs)

The advice of Stephen Hawking (RIP Stephen!) would be greatly appreciated in the physics realm. However, Hawking’s advice in the cost accounting realm would not be so welcomed! While I’m all for cross-training providing exposure to other parts of an operation, I am not in favor of those that don’t attain the 10,000 hours required for SME status providing recommendations on topics they are unqualified to do so. Assessing who the message is coming from could be considered half the battle here. However, the other half would be in identifying even though the individual lacks SME, is what they are offering (recommending) appropriate because of their fresh-take perspective?

Tip #4 – Problem Recognition

What if you’re receiving a recommendation on something where no problem exists? Why would you receive it, and from whom would stoop to a level so as to “throw rocks at glass houses?” I can tell you from experience that recommendations are a lot like opinions, everyone seems to have one. So with this in mind, kindly assess if the recommendations direction is towards something that really needs to have modifications conducted upon it.

Tip #3 – Maintaining Ego

There comes a time when each of us is faced with a leadership challenge. They seem to never end for some of us, never arise for other leaders. Part of the foundation of these challenges could very well lay in not putting aside our egos as leaders. Pride, circumstance, etc. all play a part in sometimes not receiving recommendations as well as they should be (or as they were intended to be).

Tip #2 – Discerning Communication Quality

Does your radar or judgment of the recommendations received go off or lower dependent upon who provides it to you? It shouldn’t! As one of our leaders used to share with me all the time, “Trick me once, shame on you. Trick me twice, shame on me!” The moral here is you should judge each/every recommendation received, including judgment for the individual/group providing it.

Tip #1 – Bungling the Recommendation Aftermath

So you either take or refuse recommendations as a leader… Then what? I am convinced that regardless of if the recommendation is taken or refused, if in so doing success was the aftermath then sharing is done naturally (After all, like Caesar, success has many fathers!) However, if failure is the outcome then responsibility is cast wide with no one assuming lead. Business being business, we should conduct decision autopsies on what has worked/not worked and the recommendations provided.

SUMMARY

In this post, we’ve explored the leadership challenge of receiving recommendations on the Ides of March, along with 5 tips for leaders to qualify such recommendations. Keep in mind, that in addition to his role as leader of the Roman Republic, Caesar was also recognized at the time as being the Pontifex Maximus of Rome (chief high priest of the College of Pontiffs) and a priest of Vesta (Goddess of the hearth, home, and family in Roman religion). Perhaps in light of the Theatre of Pompey outcome he could have been more adept at receiving recommendations!

Sam Palazzolo

Leading at the Tip of the Spear Lunch Offer

Filed Under: Blog Tagged With: leadership challenge, receiving recommendations, recommendations, sam palazzolo, tip of the spear ventures

The Leadership Challenge: Flexibility – 5 Tips!

July 25, 2017 By Sam Palazzolo, Managing Director

The Point: If you’ve ever taken in a Cirque du Soleil show you know that the pure athleticism of a cast member is simply mind-boggling. It bears repeating… Mind –boggling! Mix several of these cast members into the choreography of the show itself and it can be sensory overload (almost inducing a nauseous state!) In this post we’ll examine the leadership challenge of flexibility and provide 5 tips so that you as a leader can be more Cirque-like in your leadership pursuits… Enjoy!

The Leadership Challenge:  Flexibility – 5 Tips!

I Have to Do What with My Phone?

Is there anything better than taking in a show in Las Vegas? In full transparency, I’m fortunate enough to call Las Vegas home and am 100% biased. I simply believe it’s the best city on Earth! After all, who has better entertainment, restaurants, and night-life than LV (I’ll recognize NYC, but…)? And nothing is better than going to see the Cirque du Soleil shows. From KA at MGM, Michael Jackson at Mandalay Bay, The Beatles at Mirage, “O” at Bellagio, the list goes on and on… Each of them fantastic in their own right.

As different as each of these shows are, there is a core athleticism that remains the constant benchmark. The cast members are not only in fantastic shape, but the choreography highlights just how fantastically athletic each one is. Another constant is a need for safety for each and every cast member. So with safety in mind, each show starts off with a “kind” way of informing the audience to please shut-off your cell phones (NOTE: Videos/Photos are forbidden!)

5 Tips for Leadership Flexibility

I recently took in the “O” show at Bellagio, and it did not disappoint! I was left mouth-opened (ironically in the shape of an “O”), gasping for explanation as to how the cast members were able to pull-off the many choreographed scenes that were performed. In a word, I was stumped!

So it’s with this show in mind that I began to ponder “What are the leadership lessons that can be learned from such an amazing production?” Here then are 5 tips for the leadership challenge of flexibility, Cirque-style:

Tip #5 – Sometimes It’s Going to Rain!

To say that the “O” Cirque show has water in it is like saying there is oxygen in the air… It’s everywhere! And just when you think you/the cast members are safe water presents itself again and again. So know this much as a leader, it is going to rain (or the elements are not going to cooperate). It’s not a matter of if, but when… So prepare yourself for the elements.

Tip #4 – You Better Be Flexible!

The Cirque cast members, as previously mentioned, are each gifted athletes, with strength and flexibility. So as a leader you had better be prepared to flex your muscles and be flexible when those unplanned business situations arise.

Tip #3 – Eliminate Noise (No Cell Phone Utilization!)

I previously discussed the cute way in which audience members were requested to quiet their phones. Likewise, as a leader sometimes you’ll be better off if you go and sit in a quiet conference room by yourself to actually think (and breath) about what you are going to do. Think of this as a strategy session for one!

Tip #2 – If You’re Scared, Say You’re Scared and Jump In!

The highlight of the “O” show for many is the high-divers that jump to what appears to be their peril, but in actuality land in a very wide/deep pool of water. I guess that old New Orleans phrase of “If you’re scared, say you’re scared” can come in handy for the leader that needs to get over whatever is presenting the obstacle-of-the-moment so that they can move on.

Tip #1 – Enjoy the Moment!

Nothing, and I mean nothing, gave me greater joy than to go see the “O” show with loved ones (I’ve actually seen it twice!) It was in this second viewing that I was able to take in more (See my sensory overload comments earlier) and really notice what was taking place all over the stage. As a leader, you’ll be pulled in a multitude of different directions in what appears to be simultaneous instances. When this occurs, and I know it will be difficult, you need to remember to smell the roses and enjoy the moment.

SUMMARY

In this post we’ve explored the leadership challenge of flexibility, brought to life through the magical Cirque du Soleil shows in Las Vegas. While you/I might never look like a Cirque performer (I’m still attempting to!), hopefully the five tips presented will provide you with some insight into how you can be the best leader you can be (Or at the very minimum, jump from a high-dive into a pool!)

 

Sam Palazzolo

 

PS – If you have a leadership challenge you’d like me to explore, please drop me a line and let me know!

Filed Under: Blog Tagged With: cirque du soleil, flexibility, las vegas, leader, leadership challenge, sam palazzolo

The Leadership Challenge: BOLD versus SAFE – 4 Tips!

December 29, 2016 By Sam Palazzolo, Managing Director

The Point: Every year-end it’s the same old same old… A bevy of the year’s “Top” lists (Top 10 Goals of Successful Leaders), a slew of New Year’s Resolutions (ones that you’ll never keep, or keep for the first 4-weeks of the new year), and a bunch of “Year in Review” stories about what went right/wrong in the year that just was. Well that all ends right here and right now! In this post we’ll explore how you can truly set BOLD versus SAFE intentions and achievement expectations for the New Year… Ones that a year from now you’ll be glad that you did. Enjoy!

NOTE: If you want an Accountability Partner (someone that will keep you on-time/on-target towards actually achieving your New Year Intentions and Expectations, see the end of this post for a special offer!

The Leadership Challenge: BOLD versus SAFE – 4 Tips!

Resolutions are Painful | Goals go Unmet

As the year approaches conclusion, I would ask you if you were an executive coaching client of mine to rate the year that just was. Here, do it right now:

Q1A: On a scale from 1-10 (with 10 being best-in-class come write an article on me and we’ll get published in HBR – Harvard Business Review), how would you rate the year that just was?

Q1B: What would have needed to occur for you to have rated it a 10?

Here’s what I know (and you should too if you want BOLD versus SAFE)… New Year Resolutions are often painful when you set them (you are admitting defeat in as much you haven’t been able to accomplish them prior to setting them… perhaps setting them again each year, right?) Resolutions are also painful when you don’t accomplish them, or as I just mentioned have to revisit them again the following year. I also know that Goals sometimes go unmet, both professionally as well as personally. You can rationalize the professional goals that aren’t accomplished by saying that the economy was against you (“This would be a great business if it wasn’t for the customers” one client told me!) You might even be able to blame it on your team (Leaders lead though, so that’s not a good excuse!)

Be BOLD… SAFE Won’t Work (i.e., BOLD versus SAFE)!

In researching why this whole nonsense of resolutions being painful and goals going unmet occurs, I stumbled upon a formula that should be considered when setting just such future desires. First and foremost, we should attempt to set Intentions and Achievement Expectations, and here’s why: It might seem like a semantic moment regarding what you call something, but the reality is that it can and will make all the difference in the world. Your mindset will shift towards a different paradigm, especially when you write them down (More on this in a minute).

There also is an achievement moment that comes when you classify these Intentions and Achievement Expectations across four (4) variables, which are:

– Scale

– Risk

– Innovativeness

– Difficulty

You can elect to play things SAFE (Small, Achievable, Following, and Easy) or you can play things BOLD (Big, Outperforming, Leading-Edge, and Difficult). Guess which one the leader who leads chooses? By the way, the BOLD acronym is also the 4 Tips! for this post.

SPECIAL OFFER! If you’d like to see 25 of my “100 BOLD Intentions and Achievement Expectations for 2017!” send me an email to info AT javelininstitute.org… These will not only be BOLD, but will blow SAFE ones out of the water for what I know is going to be my best year ever! You’re not going to have a “best ever” 2017… Why not?!?

SUMMARY

In this post we’ve examined the leadership challenge of BOLD versus SAFE along with 4 tips to help you succeed. If you are serious about your success, then send me an email through the SPECIAL OFFER! above to see how I’ve structured my very own 100 BOLD Intentions and Achievement Expectations for 2017. Here’s to your success!

 

Sam Palazzolo

www.BloodSweatSpears.com

 

Filed Under: Blog Tagged With: accountability partner, BOLD versus SAFE, executive coaching, goals, leadership, leadership challenge, new year resolution, sam palazzolo

The Leadership Challenge: Cyber Security

November 23, 2016 By Sam Palazzolo, Managing Director

The Point: What used to be a problem only for organizational information officers (primarily Chief Information Officers or CIO’s), now the leadership challenge of cyber security spans the horizon for organizations. In doing so, cyber security is every leader’s responsibility regardless of function performed. In this post, we’ll examine the threats associated with cyber security for the leader of today/tomorrow… Enjoy!

The Leadership Challenge: Cyber Security

Cyber Breach… You’re Fired!

The well-publicized cyber breach associated with Target in 2014 should have served as a warning alarm for leaders everywhere (Here’s an article to refresh your memory: “Target CEO Fired – Can You Be Fired If Your Company Is Hacked?“ http://www.forbes.com/sites/ericbasu/2014/06/15/target-ceo-fired-can-you-be-fired-if-your-company-is-hacked/#5df21d7f7bc1). Once upon a time, cyber security was the role/responsibility of those residing exclusively in IT (Information Technology) or Information Systems, and leaders therein (CIOs in particular) were typically focused on for blame (Keep in mind, few were/are actually released due to this sensitive role in organizations). However with the advent of “leadership-less” organizations and other human resource strategies now leaders residing anywhere within an organization have the opportunity to breach exposure (See my previous post on the concept of “Holacracy” like at Zappos here: https://tipofthespearventures.com/leadership-challenge-holacracy-like-zappos-5-tips/)

So regardless of your leadership position (elevation within the org chart) or primary department affiliation (IT, Finance, Marketing, etc.), you too could be called on the carpet for information systems security failures which occur within your organization.

Cyber Breach Solutions

With the advent and implementation of all this technology, leaders today need to do it the “right” way. What is the “right” way? You have to have the right protocols in place. You need to insure that you have a full-robust set of controls in place. But how do you as a leader insure that you have the right solutions?

Analysis of exactly what your cyber strategy (How do you want to interact with your clients? What’s your technology that allows you to do so? What are your operational components going to look like?) can lead to diverse approaches so as to safeguard data.

The development of a cyber security program that allows you to be in control, have the right types of messaging and protocols in place if (when?) there is a breach so as to remediate them very quickly is imperative. For example, right now when you examine current breaches that take place, what is their source (Could be individuals, rogue nations, etc. that are responsible). But moving away from the “Who?” that is doing it and identifying the “Why?” they are doing it will allow you to focus/create appropriate security strongholds around such data.

SUMMARY

Cyber security isn’t just business as usual anymore. Regardless of where you work within an organization, keeping in mind cyber breach issues will allow you to more thoroughly manage your business and keep cyber under control. In this post we’ve examined the leadership challenge of cyber security. Knowing what you know now, there should be greater focus placed on keeping organizational information safeguarded and career paths plotted and progressed.

 

Sam Palazzolo

www.BloodSweatSpears.com

 

 

Filed Under: Blog Tagged With: BloodSweatSpears, cio, cyber breach, cyber security, human resources, information systems, information technology, it, leader, leadership challenge, sam palazzolo

The Leadership Challenge: Cutting Ties with Poor Performers

November 10, 2016 By Tip of the Spear

The Point: Performance reviews by the numbers often don’t take into account the emotional aspects of working with people. While the numbers should speak for themselves, is it important to take into consideration the “other” factors when determining future personnel roads forward. In this post we’ll examine the leadership challenge of cutting ties with poor performers… Enjoy!

The Leadership Challenge: Cutting Ties with Poor Performers

GM Dumps Cruze… Why You Should Do Likewise!

General Motors (full disclosure, I’m an Alumni that spent 6-years at “Mother Motors”) recently announced that they would be cutting 2,000 jobs at their Lansing, MI and Lordstown, OH factories. Amongst the collateral damage that played out is the dumping of the Chevrolet Cruze model. Why are they getting rid of so many people? The answer is simple… The vehicle just isn’t selling!

In the competitive automotive landscape, just like in your personnel decisions, there is a need to constantly review portfolios of performance to identify what is and what is not working. These decisions can be long and difficult, and their implications can be far reaching for the organization and people (both those left behind to do “more with less” as well as those thrust into the job market searching for work).

Cutting Ties is Easy/Difficult

So what is the leader to do that is faced with poor performance and market rejection? The easy answer is to cut ties based on the financial or operational performance. For example, if John Doe isn’t performing up to the desired performance level he should probably be provided the opportunity to go be successful somewhere else. Important to note that as a leader this should not be done at first-blush, instead you have got to give John the opportunity to receive the proper training/skills/technology to perform the role. Once able to conduct their role, if they are unwilling or abilities come in under performance thresholds it’s time to cut bait!

On the other hand, cutting ties could be very difficult. I know plenty of leaders who struggle with the thought of letting go of an employee because of the employee’s good nature, family relations, and overall good-guy persona. But these aren’t good business decisions, and this isn’t personal in nature. So poor performers should be given the opportunity to go on their marry way out the door (They will land on their feet somewhere, and wherever that is isn’t your responsibility).

SUMMARY

In this post we’ve examined the leadership challenge of cutting ties with poor performers. While the business versus personal decision making ability of a leader can be clouded, making decisions with crystal clarity will lead to better results (And you do want results for yourself/your organization, right?)

 

Sam Palazzolo

www.BloodSweatSpears.com

 

Filed Under: Blog Tagged With: cutting ties, general motors, gm, gm cruze, leadership challenge, poor performers, sam palazzolo

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