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The Leadership Challenge: Ownership Mentality

July 8, 2018 By Sam Palazzolo, Managing Director

The Point: At Tip of the Spear Ventures, we believe in leading from the front… Not the middle, and certainly not from the rear. This leading from the front-mentality is one that we encourage our Business Advisory Service clients (M&A | Sales/BizDev | Turnaround) to take as well. However, working with leaders that have a leading form the front focus is only part of the business-battle, and a minority one at that. You see, we’ve determined that the majority business-battle is to get stakeholders engaged with the Tip of the Spear Ventures’ leading from the front-mentality as well. At the heart of this conversation is the leadership challenge of ownership mentality. So in this post, we’ll explore what it takes to not only create and develop such ownership mentality, but ensure that it is sustained as well… Enjoy!

 The Leadership Challenge Ownership Mentality

The Sales Strategic Plan

I just met with another client working within our Business Advisory Services’ Sales/BizDev consultation offering at Tip of the Spear Ventures. After flushing out the Sales Strategic Plan and assessing a baseline measurement of right here/right now as well as where they’d like to go (Goals?), we started to build the Action Plan. Our Sales Strategic Plan action planning process consists of not only breaking down goals for implementation, but also taking into consideration contingency planning and the like (Time/Accountability commitments are most definitely established!)

Central focus of this Sales Strategic Planning process is a communication plan. We’ve typically seen the best-developed sales strategic plans lose tremendous momentum, and some even jumping the rails, when communication gaps are present (meaning communicating the vision of the plan is omitted/forgotten). I’m not certain about you/your company, but from my experience and the leaders I work with, mindreading is still a skill that is severely lacking in today’s workforce. If only there was a way to achieve clairvoyance on the way to achieving the Sales Strategic Plan… If only there was a way!

Ownership Mentality

One of the organizations we worked with had a great plan (No bragging on my part here, while we provide “curbs” to the Sales Strategic Plan “road” we in no way/shape/form create the plan without organizational leadership input). With Sales Strategic Plan finalized, timelines established, accountability accounted for, contingency plans planned, and communication channels outlined it looked like the organization would easily breeze through the plan execution and sustainment initiative. And then reality smacked us all down!

If You Build It, Will They Really Come?

One of the critical Sales Strategic Planning steps that went overlooked was will the employees (Stakeholders) actually buy in to the new goals and ensuing process changes required in order to accomplish said goals? While the stakeholders were more than up to the task from a skill-level qualification (Some would argue over-qualified), they were severely under-qualified when it came to their mentality (or attitude). You see, the stakeholders traditionally were given a parent-leadership model, whereby they were expected to execute the directives of leadership not with understanding/agreement, but because leadership told them to do so. The Sales Strategic Plan was in dire straights if this ownership mentality could not be created!

Gordon Ramsay Just Gave You 24 Hours… Uh Oh!

I just watched an episode of Gordon Ramsay’s “24 Hours to Hell & Back” series. I’m a huge fan of Gordon’s restaurants (he has several by Tip of the Spear Ventures HQ in fabulous Las Vegas, Nevada USA). I’m an even bigger fan of his straight to the point leadership style (I would argue that he operates at the Tip of the Spear!) I mention the show because it dawned on me while writing this post that this show is not only challenging leaders to lead at the Tip of the Spear, but also employees/stakeholders.

In a crucial scene in each of the episodes, Gordon pulls the entire restaurant full of employees and customers over to his “Hell on Wheels” truck where they watch hidden camera footage of what exactly is wrong with each restaurant. After this review (and they’re often shocking!), Gordon declares to the restaurant staff that they should grab their phones, call their loved ones, and tell them that they are not coming home tonight because they have 24-hours to save the restaurant (In other words, he’s requiring them to pull an all-nighter like you used to do when cramming for an exam in school!) And then it hit me…

Why Would Your Employees Act Like an Owner?

While the pomp/circumstance of having Gordon Ramsay work with you/your business for what essentially boils down to a 24-hour window to accomplish the beginnings of a turnaround, why on Earth would an employee (stakeholder) take on such an owner mentality? There’s a good reason for the owners of a business to pull all-nighters in order to save their business… Because it’s their business! Employees (stakeholders) are just that… They are employees (stakeholders), and NOT owners. As such, what’s in it for them?

– Better employment terms? Doubtful

– More money? Uh, no

– A job that they can come to tomorrow? They can probably find a job somewhere else

– The chance to get yelled at by Gordon Ramsay himself? Most definitely!

SUMMARY

In summary, in this post we’ve explored the leadership challenge of ownership mentality. While it’s critical to have all leaders and employees (stakeholders) on the same page in order to accomplish strategic plan goals, it’s even more important to identify just how leaders are going to foster an ownership mentality for all.

 

Sam Palazzolo

Filed Under: Blog Tagged With: employees, goals, gordon ramsay, leadership challenge, ownership mentality, Sales Strategic Plan, sam palazzolo, stakeholder

The Leadership Challenge: Indifference – 3 Tips!

October 24, 2017 By Sam Palazzolo, Managing Director

The Point: We all want leaders to lead with their “skin” so to speak in the game. Leaders that are so vested in the outcome of the operation that “whatever it takes” is not only the organizational motto, but performance measuring stick for what’s the desired result achieved (and if not, why not?) But what if your leadership team, or you, are not leading by example with such effort/energy? What if you aren’t doing your part to accomplish goals? In this post, we’ll explore the leadership challenge of indifference and provide 3 tips to help you make a difference… Enjoy!

The Leadership Challenge: Indifference – 3 Tips!

I Believe That We Can Win – Banishing Indifference!

At Tip of the Spear Ventures and our private equity holding operations, we’re fortunate to see many leaders in action (and just as many leadership styles). For example, Jim is one of the platform leaders that excels. He is a leader that sets goals, accomplishes goals, sets new goals, accomplishes new goals, and on and on. Quick to provide credit for his team, his leadership style prompts those around him to excel in their own rights as well. He is truly making a difference, and cultivating future leaders for other platform opportunities with us.

We met Mark as a result of a consulting engagement in Tip of the Spear Ventures Sales / Business Development offering. Mark was quick to share “I believe that we can win!” with us during our initial meeting. But it became relatively clear quickly that Mark truly believed that he alone (“I”) would be doing the winning. Unable to engage his team in worthwhile activities, he was truly attempting to get victories where he could alone. However, an interesting point presented itself when victory was not at hand… Mark took on an air of indifference and several times sabotaged the initiatives so that if he couldn’t win, no one would!

Call Indifference Lackadaisical

While we’d love to compare and contrast the leadership styles of Jim and Mark in autopsy fashion, we don’t need to dig too deep to find the primary cause of initiative and goal death… Indifference! Indifference is defined as having a lack of interest, concern or sympathy. Indifference can also be seen as sharing unimportance for a given topic/event. Regardless of how you define indifference, ask yourself if this is what you want within your organization, your leadership team, or yourself? I’m betting that answer to all three is no (or should be!)

3 Tips to Overcome the Leadership Challenge of Indifference

Here then are 3 tips to help you overcome the leadership challenge indifference in your daily performance:

Tip #3 – Set the Course

I see so many leaders that behave in an indifference pattern because they simply are not setting the course for them to accomplish bigger/better goals. For example, if you want your performance year-over-year to be at 120%, then you’d better aim for 133% (Aim high and achieve it… Bonus! Reality might have you miss though, but hopefully still coming in above 120%)

Tip #2 – Execute

Setting goals and plans to execute in and of themselves are not enough… You have to execute! I see far to many strategy sessions dissolve into nothing getting done afterwards. It’s as if those that strategize cannot roll up their sleeves and actually do the work. No one ever said that was a great strategy and got results. Execute, execute, execute!

Tip #1 – Accountability

So you have the plan and the ability to execute, but will you hold stakeholders accountable for achieving results? If you can’t hold people accountable, and more importantly re-orient them to get back on track towards achieving goal, you have no way of achieving success (Please don’t argue with me that even blind-squirrels find nuts… Is that the business model you’re willing to follow?)

SUMMARY

In this post we’ve explored the leadership challenge of indifference, as well as provided 3 tips to help you as a leader succeed. No one ever said leadership was a game that wouldn’t require focus, effort and energy. I see way too much political-correctness and leaders playing nice without wanting to go after their goals. Indifference is the kiss of death when it comes to leadership, so leave that out of your leader success equation!

 

Sam Palazzolo

 

Filed Under: Blog Tagged With: goals, indifference, leader, sam palazzolo, strategy, the leadership challenge

The Leadership Challenge: BOLD versus SAFE – 4 Tips!

December 29, 2016 By Sam Palazzolo, Managing Director

The Point: Every year-end it’s the same old same old… A bevy of the year’s “Top” lists (Top 10 Goals of Successful Leaders), a slew of New Year’s Resolutions (ones that you’ll never keep, or keep for the first 4-weeks of the new year), and a bunch of “Year in Review” stories about what went right/wrong in the year that just was. Well that all ends right here and right now! In this post we’ll explore how you can truly set BOLD versus SAFE intentions and achievement expectations for the New Year… Ones that a year from now you’ll be glad that you did. Enjoy!

NOTE: If you want an Accountability Partner (someone that will keep you on-time/on-target towards actually achieving your New Year Intentions and Expectations, see the end of this post for a special offer!

The Leadership Challenge: BOLD versus SAFE – 4 Tips!

Resolutions are Painful | Goals go Unmet

As the year approaches conclusion, I would ask you if you were an executive coaching client of mine to rate the year that just was. Here, do it right now:

Q1A: On a scale from 1-10 (with 10 being best-in-class come write an article on me and we’ll get published in HBR – Harvard Business Review), how would you rate the year that just was?

Q1B: What would have needed to occur for you to have rated it a 10?

Here’s what I know (and you should too if you want BOLD versus SAFE)… New Year Resolutions are often painful when you set them (you are admitting defeat in as much you haven’t been able to accomplish them prior to setting them… perhaps setting them again each year, right?) Resolutions are also painful when you don’t accomplish them, or as I just mentioned have to revisit them again the following year. I also know that Goals sometimes go unmet, both professionally as well as personally. You can rationalize the professional goals that aren’t accomplished by saying that the economy was against you (“This would be a great business if it wasn’t for the customers” one client told me!) You might even be able to blame it on your team (Leaders lead though, so that’s not a good excuse!)

Be BOLD… SAFE Won’t Work (i.e., BOLD versus SAFE)!

In researching why this whole nonsense of resolutions being painful and goals going unmet occurs, I stumbled upon a formula that should be considered when setting just such future desires. First and foremost, we should attempt to set Intentions and Achievement Expectations, and here’s why: It might seem like a semantic moment regarding what you call something, but the reality is that it can and will make all the difference in the world. Your mindset will shift towards a different paradigm, especially when you write them down (More on this in a minute).

There also is an achievement moment that comes when you classify these Intentions and Achievement Expectations across four (4) variables, which are:

– Scale

– Risk

– Innovativeness

– Difficulty

You can elect to play things SAFE (Small, Achievable, Following, and Easy) or you can play things BOLD (Big, Outperforming, Leading-Edge, and Difficult). Guess which one the leader who leads chooses? By the way, the BOLD acronym is also the 4 Tips! for this post.

SPECIAL OFFER! If you’d like to see 25 of my “100 BOLD Intentions and Achievement Expectations for 2017!” send me an email to info AT javelininstitute.org… These will not only be BOLD, but will blow SAFE ones out of the water for what I know is going to be my best year ever! You’re not going to have a “best ever” 2017… Why not?!?

SUMMARY

In this post we’ve examined the leadership challenge of BOLD versus SAFE along with 4 tips to help you succeed. If you are serious about your success, then send me an email through the SPECIAL OFFER! above to see how I’ve structured my very own 100 BOLD Intentions and Achievement Expectations for 2017. Here’s to your success!

 

Sam Palazzolo

www.BloodSweatSpears.com

 

Filed Under: Blog Tagged With: accountability partner, BOLD versus SAFE, executive coaching, goals, leadership, leadership challenge, new year resolution, sam palazzolo

What are Your 2015 Leadership Development Goals?

November 14, 2014 By Sam Palazzolo, Managing Director

The Point: You have been called to lead a company that is planning to expand nationwide or globally. You have the responsibility of leading a new team, keeping costs in check, and also to select the best people from the headquarters to lead those other offices. You will obviously need communication skills and financial know-how to achieve these goals. But this doesn’t end here, because leadership development is intimately linked with an individual’s personal development. The following are some of most crucial leadership development goals that you can set for yourself… Enjoy!

10 Executive Coaching Goals for 2015

#5 Be More Open

Success leads to self-confidence, and self-confidence (many times) leads to arrogance. Many CEOs consider themselves intellectually superior to others, and thus, they don’t feel the need to listen to what people have to say. In fact, we have seen some really snobbish ‘leaders’ who don’t mind cutting off a person when contradicted. But what this does is stop people from sharing their ideas with you, and you will never get any honest feedback on any professional decision that you take. This, my friends, is the ultimate recipe for corporate disaster. Try to be more open to what other people are saying for the simple reason that you don’t know everything, and exposing yourself to a variety of viewpoints only leads to your intellectual growth.

#4 Listen Like you Mean It

Following from the previous point, being open doesn’t mean that you just sit like a dummy when people are talking. , waiting patiently for their turn to get over so that you can correct or enlighten them with your knowledge. This is not the way to go. Instead, when you ask for other people’s opinions, do listen carefully. Turn towards them, look them in the eye, and continue nodding from time to time. Even if you don’t agree to what is being said, your employees and colleagues will still feel respected by these small gestures.

#3 Take Command Over your Emotions

When times are rough and the economy is in shambles, your organization will look up to for directions. Even when you don’t have all the answers, your confidence and self-assurance can help calm them down.  Consider the example of Winston Churchill. His personal emotional downturns and bouts of depression are well-documented, but he was always managed to assure the people around him and give them hope even in times as horrible as the Second World War.  So learn to keep your emotions under your control.

#2 Health is Wealth

The corporate world is slowly accepting the wisdom behind this adage. As a leader, you are supposed to energize and mobilize your workforce. But how you can you do that, as you are on the verge of burnout due to lack of sleep, unhealthy eating, and excessively long work hours?. Not to mention, workplace stress is on the rise. To counter all this and to ensure your long-term success as a leader, start taking care of yourself. Learn to work smart and delegate more often. Go home, spend time with family, meditate, and get a good night’s sleep.

#1 Keep Yourself Informed

Finally, a trait of successful leaders is that they are constantly learning. This is a key attribute that will help you in the face of changing business conditions. Read voraciously, blogs, trade journals, and books. Teddy Roosevelt used to read at least one book per day when he was President. I think you can manage one a every week.!

In addition, attend seminars and trade shows to meet like-minded professionals. Best of all, consider taking on a mentor to help you with leadership development.

Summary

To sum up, while corporate training and financial wisdom helps you rise the ranks to become CEO, maintaining your effectiveness as a leader depends on personal development as well, especially in terms of how you engage with people and manage your physical/emotional health.

If you’d like more information about Tip of the Spear’s Business Advisory Services, consisting of Centered Executive Coaching, Leadership Development through ‘The Leadership Challenge’ methodology, and Communication Skills Training for Leaders use the CONTACT US page of this website.

Filed Under: Blog Tagged With: goals, leadership development, leadership development goals

10 Leadership Development Goals for 2015

November 5, 2014 By Sam Palazzolo, Managing Director

The Point: Leadership development is the need of the hour for 2015 (or it should be!) More and more organizations are recognizing this need, which is resulting in billions of dollars being spent on training C-suite executives. However, a leadership development program is effective only when the objectives are clearly defined. Here are 10 leadership development goals that you can consider working in 2015… Enjoy!

10 Leadership Development Goals for 2015

#10 Greater Interaction With Your Team

Stop hiding behind your desk. Open your cabin door on a regular basis, and try to interact with your colleagues and employees. Emphasis on interaction. Most CEOs like to speak in monologue, even in front of an audience.  Avoid that, and instead, increase two-way communication with your team.

#9 Action Based on Data

Intuition is not enough when you are leading a business. You need to stay up-to-date on your data, not only from the company archives, but from market surveys, reports, white papers, and trade journals etc. While innovation is essential for long-term growth, when there are budgetary concerns, you need implement strategies that is known to work.

#8 Strive for Clarity

Today’s business climate is marred by volatility. Leaders need to be on the go to stay at par with competition. While this calls for leaders that are flexible, it is equally important that they should know to communicate with clarity. Whether it is informing your team of a new business policy or introducing a new communication system in the office, you should learn the art of getting straight to the point without wasting a moment.

#7 Meaningful Messages

This follows from the previous point. Improving communication is one thing, but needless meetings, emails, memos, and presentations only interrupt your team instead of helping them work better. So, while you should entertain casual conversations with your colleagues from time to time, for the most part, you should speak only to add value to your listeners.

#6 Be Open to Criticism

In this age where employee/management trust is at an all-time low, those leaders are lucky that a team that speaks honestly to them. Once you assure people that you will give their opinions a fair hearing (even if they go against something you said and did earlier), you not only build trust with your team, but you always know what is going on in their mind.

#5 Talent Development

The leader of tomorrow actively participates in finding and nurturing employees that will implement those instructions to the best of their abilities. If you want to lead the best team, then you essentially need to handpick the topmost talent in the organization.

#4 Pick Out Future Leaders

In line with #5, a mark of a true leader is that he prepares others to take his position when his time is up. If you the company that you ran with such fervent passion to reach new horizons, then you need to develop leaders from your team that will carry your mission forward with the same vigor.

#3 Return to the Basics

As mentioned above, leaders are responsible for taking fast-paced decisions. However, instead of constantly focusing on the short-term decisions, you need to go back to the mission statement of the company. See whether the company is going on track and whether the mission statement needs some amendment or not.

#2 Be Open to Suggestions

See #6. As you encourage people to share their opinions, you get to understand a crucial business issue from all angles. For instance, it is the sales team that knows which marketing messages work the best, which can help you create the most effective marketing strategy on a tight budget.

#1 Empower your Team

Finally and most importantly, a wise and dynamic leader is essential to boost a company’s bottom-line. However, when all the thinking and decision making rests on one man’s shoulders, then he wouldn’t be able to avoid burnout for long. What needs to be done is to teach every person on your team to think for themselves. They should be able to contribute meaningfully when it comes to finding solutions for unique business problems. This way, the success of the company will not be dependent on individuals.

Summary

To sum up, as we enter into 2015, you should create leadership development goals for yourself and make all efforts possible to achieve them to stay on top of your game.

If you’d like more information about Tip of the Spear’s Business Advisory Services, consisting of Centered Executive Coaching, Leadership Development through ‘The Leadership Challenge’ methodology, and Communication Skills Training for Leaders use the CONTACT US page of this website.

Filed Under: Blog Tagged With: goals, leadership development, leadership development goals

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