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decision making

The Leadership Challenge: Decision-Making – Three Tips!

August 5, 2019 By Sam Palazzolo, Managing Director

The Point: We all make thousands of decisions daily. Take for instance your drive into work today; Did you take the same route as you always do? Did you take the road less traveled? Would you alter routes if you heard about the accident ahead that has traffic snarled to a stand still? My point is that decisions are everywhere, but there are some decisions that should have tremendously more weight assigned to them as a leader (Should we acquire our competitor as part of our growth strategy? Is our CXO really the best CXO we could have? Etc.) With all these decisions to be made as a leader, we started thinking at Tip of the Spear Ventures and The Javelin Institute, is our decision-making process the best that it could be? In making decisions, are we really asking the right questions at the right time? So, in this post we’ll explore the leadership challenge of decision-making and provide three tips… Enjoy!

Caution – Decision-Making Zone Ahead!

The University of North Carolina recently conducted research on decision-making as part of a study. Their conclusion was that the typical adult makes on average 35,000 decisions each and every day. These decision-making opportunities range from the simple (Should I brush my teeth or don’t brush my teeth?) to the complex (Who am I and what do I stand for?) 35,000 decision-making moments each day… Researchers at Cornell University estimate we make 226.7 decisions each day on food alone!

If there are 24-hours in a day, and the average person sleeps (or is supposed to sleep) for eight of those 24-hours, that leaves 16 wide-awake decision-making hours. The math boils down to 2,188 decisions to be made every hour, and roughly 36 every minute. That’s a lot of decision-making opportunities!

Are Autopsies Enough?

If you’ve followed me for some time, or even if you haven’t, I believe that decisions should be reviewed afterwards in autopsy-like fashion. The reason for these decision-making autopsies is to identify if in the given moment, with the facts as we knew them, if the appropriate decisions were made. If they were, great! If they weren’t, what better decision could have been made?

I’ve worked with thousands of leaders around the globe on this post-mortem autopsy analysis over the years, but is it enough?

Sam Palazzolo, Managing Director @ Tip of the Spear Ventures | Principal Officer @ The Javelin Institute

I recently was working with a leader on their decision-making abilities. They were labeled within their respective organization as a leader that was “Rarely in doubt, but often wrong!” Convinced that they were in fact making the right decision-making calls, they were at a standstill (and hence I was brought-in to work with them). After a few days, I realized something about our leader. They were extremely bright, well thought-out, and well liked in the organization. However, there was one aspect that struck me as so simple, so straightforward, that I wondered why our leader hadn’t thought of it… The one item was involving others in decision-making.

You alone as a leader cannot and should not look to make your best decisions based in and of yourself.

Decision-Making – Three Tips!

As a leader, there are a lot of decisions to be made. At stake with those decisions are items such as increasing shareholder value, achieving financial targets delivering key results, the employment of thousands, communities that count on you, etc. But decision-making in and of itself is not an insular game played with just one team player within an organization. You alone as a leader cannot and should not look to make your best decisions based in and of yourself.

While involving others in decision-making can become complicated really quick, here are three tips (or questions) that I would encourage you to ask to ensure that you get your best outcomes. Those three questions (or tips) are:

  1. Do you trust others that are providing you with information for decision-making?
  2. Do you argue freely before making decisions?
  3. Are you holding one another accountable for following through?

SUMMARY

In this post we’ve explored the leadership challenge of decision-making and provided three tips to assist. Having worked with thousands of leaders around the globe over the years, according to the University of North Carolina decision-making study I’ve seen somewhere around a bazillion decisions be made. Some decisions were good (lucky?), some were bad (unlucky?)… But overall there were decisions made that all could have been made better. My hope in sharing this post is that you take the three tips provided and begin utilizing them to make the best decisions possible.

Sam Palazzolo

PS – 2020 will be here before we know it, and I see some disturbing Leadership-trends taking place. If you’d like to receive a white paper I wrote on “5 Ways Your Leadership Will Succeed in 2020” CLICK HERE.

PPSS – As we crossed-over the halfway point of 2019, I’ve launched my most aggressive initiative to date. It’s a 501(c)(3) structured nonprofit that provides Executive Education to allow you to become the BEST leader possible (NOT Good, NOT Better… BEST!). If you’d like more information, contact me at sp@javelininstitute.org.

Leadership Challenge Decision-Making Three Tips

Filed Under: Blog Tagged With: decision making, javelin institute, leadership challenge, sam palazzolo

The Leadership Challenge: Poor Decisions – 5 Tips!

September 12, 2016 By Tip of the Spear

The Point: If you’re a leader undoubtedly you’ve come to the decision tree in the process map of leadership several times… Decide correctly and fame/fortune await you, but decide incorrectly and failure awaits. In this post, we’ll examine the leadership challenge of poor decisions and provide 5 tips to help decide correctly… Enjoy!

 The Leadership Challenge: Poor Decisions – 5 Tips!

Ready, Fire, Aim!

Meet Jane, a mid-level executive for an Inc 500 company that oversees operations. Since joining the company (she’s approaching year 4), the organization has seen tremendous growth. Part of this growth initiative is the result of Jane making what she calls good “strategic decisions” in her role. The nature of these strategic decisions stem from a similar fashion of how the CEO of the organization makes his (Think of these as “Ready, Fire, Aim!” strategic decisions… Or decisions made without any strategic-orientation whatsoever!)

The organization has grown to a size now though that requires a much more strategic oversight. With a 4x growth in employees, approaching 2x growth in customer base, and the inevitable IT support required the future simply will not allow for poor decisions, let alone poor execution of those decisions.

 

Perfect Solution or Perfect Right Now Solution?

So Jane is challenged with the decision-making that takes place in the organization. On the one hand, she knows that she can do better (She did so in her previous role/organization, which she’ll be the first to admit was 10x more professional and had a rather litigious corporate counsel act as compliance officer for the operation). On the other hand, she somewhat enjoys the Ready, Fire, Aim! decision making process. The benefits as she sees them are less bureaucracy, time consumption, and simple stress associated with conducting due-diligence required to explore decision contingency plans.

A Machiavellian cavalier attitude prevails resting on Occam’s Razor theory, where you can do what you want, when you want and simplicity rules the day. This is what she’s seen the CEO do successfully since joining the organization, and other leaders replicate/follow suit with little/no failure repercussions.

 

5 Tips to Better Decision Making

But the times, they are a changing. Expectations are higher and as one of the organization’s only female leaders Jane needs to make her best decisions. She’s previously been “called out” for making less than favorable decisions in the past (Read that as the “Good Old Boys” club didn’t like them). The following 5 tips serve to provide you, the leader that might find themselves in similar Jane-like shoes, with decision making guidance:

Tip #5 – Take It Easy

Stress is the enemy of good decision making. Take a few deep breaths, go for a walk, and clear your head. Once you’re in a better position/situation then begin to examine your decision making next steps.

Tip #4 – Take a Step Back

What should you consider that will make your decision the best one possible, aligning with mission, vision, values of your organization. There should be a litmus test applied for each decision that is to be made, starting with taking the biggest picture possible before zeroing in on details.

Tip #3 – Take Data Into Account

Figures don’t lie, but liars figure… Take data that you can trust into account when determining future courses. If you can’t get insight/perspective yourself, call on others to help.

Tip #2 – Decide!

You know that your decision is not going to materialize without a strict action planning process that includes a date which decision is to be made. Establish this target and then move aggressively towards achieving it.

Tip #1 – Follow-Up/Follow-Through with Commitments

You made a decision, so now oversee the implementation/installation of the engagement. While some leaders would look at this as job completed in status, know that it is only the beginning stages of a successful initiative (With much more work to be done in order to be successful!)

 

SUMMARY

In this post we’ve examined the leadership challenge of poor decisions and provided 5 tips for the leader looking to make their best decisions. Leadership is a difficult job at times, and poor decisions typically upon autopsy provide insight into what should be done next time through learning.

 

Sam Palazzolo

www.BloodSweatSpears.com

 

Filed Under: Blog Tagged With: decision making, inc 500, leader, leadership, leadership challenge, sam palazzolo, strategic planning

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