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communication skills training for leaders

Why You Need Communication Skills Training for Leaders More Than You Think!

July 20, 2014 By Sam Palazzolo, Managing Director

The Point: It won’t be stretching the fact if it is said that a leader is only as good as his/her communication skills. If you cannot effectively communicate with the people you lead, you cannot be a successful leader. It is as simple as that. You need to find a way to create a level of satisfaction, both in your personal opinion of yourself as a leader, and the people you work with and this is where communication skills training for leaders plays an important part.

Why You Need Communication Skills Training for Leaders More Than You Think!

Communication Skills Define Your Style of Leadership

First and foremost, you have to define a style of leadership you are going to follow. Only then will your followers know that you are going to show them the way. And how do you represent your style of leadership? Through effective communication skills training, of course. During Tip of the Spear’s “Communicate with Influence” leadership development series, you will learn how to get your point across in a way that reflects your authority and expertise.

Learn How to Identify Personalities

Moreover, as a leader, you also need to be able to identify the different personalities of the people working for you. This is where this leadership development comes in handy. You realize the different types of personalities you encounter and how you have to deal with them. This enables you to have a more natural style of leadership that doesn’t seem ‘scripted’.

Have Command over Different Communication Styles

There are different types of communication styles used by leaders and you cannot learn them all without identifying this perspective or leadership development professional training. Again, this is where communication skills training for leaders will come in handy. During Tip of the Spear’s “Communicate with Influence” leadership development series you will get to learn about the different types of communication styles and also which one to use at the right time in any given situation. This way, you can get out of ‘tight’ spots and assert your status as the leader.

Know the Art of Getting Your Message Across

You should know that being an effective communicator is more than just about using big words or using semantics to your advantage to reflect your leadership development. You need to have the tools to be able to say what you mean to say in a way that is clear, authoritative and most importantly, confirms your status as a leader.

Keep Your Audience Interested

An effective communicator can have his/her audience eating out of their palm. That is what you can achieve through communication skills training. You learn about the ways in which you can intrigue and engage your audience and keep them glued to what you have to say next.

SUMMARY

So, there you have it. These are the various reasons why as part of your leadership development you need communication skills training for leaders more than you think!

Filed Under: Blog Tagged With: communication skills training for leaders, leadership development

What is Communication Skills Training for Leaders?

July 19, 2014 By Sam Palazzolo, Managing Director

The Point: Without some basic communication skills, no leader in the world can run their organization as effectively if they had. This is where communication skills training for leaders comes in. No matter which stage of leadership you are in, developing communication training is beneficial as you get to learn new concepts and sharpen tried and tested skills. What follows in this post are what we consider at Tip of the Spear to be the basic lessons taught in communication skills training… Enjoy!

What is Communication Skills Training for Leaders?

Body Language

First and foremost, you’ll want to consider your body language. It is not “what” you say, but “how” you carry yourself during communications that creates the first, and perhaps most important impression. For instance, while you may be tired after a strenuous meeting or leadership development session, which explains why you are slumped in your chair, the people around you can perceive this to be a lack of interest in the job (or leading them!)

Verbal Communication

You should dress, walk, move your hands, and even make eye contact in a way that suits a leader. Only then you can initiate the second stage of communication, i.e. the way you speak. When you are communicating verbally, your speech (especially the tone of your voice) should influence and elicit the response of the listeners that you hope to achieve.

Authoritative Voice

A leader should be seen as an authority figure, which is why you should work in leadership development on your tone while communicating professionally. Also consider the voice “throw.” If you are soft-spoken, this can also be perceived as a lack of confidence. So with this in mind, try to speak at a higher volume (pace) than you usually speak. This does not mean that you raise your pitch or your speed dramatically. Remember, you need to speak in a low tone and at a pace that allows the listener to take interest and seep in the message.

Sound Vocabulary

You can further augment your verbal communication skills by using powerful words. While the usage of words is not the primary factor in successful verbal communication, when getting communication skills training for leaders, you will be taught how your using certain expressions over others can enhance the power of the message. A helpful tip in this regard is to downplay negative expressions and replace them with positive ones, for example saying ‘I will try my best’ instead of ‘no, I can’t do it’ as well as replacing “but” with “and.”

Empathy

Finally and most importantly, a leader should learn how to empathize with his/her listeners. Ask yourself, “Who are you speaking to?” and “Is what I am saying any help to them or not?” Active listening allows you to connect with your listeners, which in turns gives you a loyal and dedicated group from which to work with.

SUMMARY

To sum up, communication skills training for leaders should be taken at different points of your career as leadership development. This will attune your entire being, from physical appearance to the exchange of ideas verbally, so that you influence those you lead effortlessly. The emphasis is on the word ‘effortlessly’ for you fail as a communicator if people can see you working hard to come up with eloquent phrases or if they can spot that you are just pretending to listen to them (Never a good communication outcome!)

For more information on Tip of the Spear Communication Skills Training for Leaders series titled Communicate with Influence, use the title bar above or review our website.

Filed Under: Blog Tagged With: communication skills training for leaders, leadership development

What Causes Communication Skills Training for Leaders to Fail?

July 18, 2014 By Sam Palazzolo, Managing Director

The Point: It is no secret that leaders that are smart and capable. During the course of their careers, they have perused best-selling books on leadership, taken leadership training (including associated assessments), and attended multiple communication skills training lessons. But with all of those training opportunities under their belts, they still fail to effectively lead. Think of the fruitless and unconstructive discussions at meetings and business divisions that somehow never seem to make a profit (or scratch the surface of their potential profit). If you’re a leader facing similar circumstances, but are unable to determine the root cause, you have come to the right place. In this post, you will learn why communications skills training for leaders often fails and what can be done to counter this.

What Causes Communication Skills Training for Leaders to Fail?

Less Emphasis on the Practical Aspects of Leadership

The fundamental flaw in most books and courses on leadership development is that there a greater emphasis on the theoretical aspects of leadership instead of practical ones. Sometimes, there can be an information overload. The need of the hour is for communication skills trainers to teach leaders about what has to be done in their position and the courage to take some flair for it.

On-the-Job Training

While communication skills training programs for leaders involves simulated events where trainees are required to take charge of the situation, followed by critique of how well they were able to do. The limitations of such a model will be discussed at the end, but here the emphasis is on on-the-job leadership communication training.

This means the mentor or coach accompanies the executive at the workplace as the latter leads a session, conducts training, or oversees a meeting. This is where the actual leadership skills will be tested, instead of a safe, simulated environment. The coach has to make sure that s/he doesn’t interrupt or correct the trainee during any task, but only to offer insight during breaks in private.

Having Superficial Notions about Communication

Another reason communications skills training for leaders often fails may have nothing to do with the “tool” and everything with the “technique’ involved. Most leaders only have a surface level understanding of what communication is. For them, it is only about emails and memos. However, communication is a diverse topic that has to be approached from various angles in order to be effective (and every angle therein!)

The fundamental principle is the clarity and consistency of messages you send to your workforce. Bad leaders send mixed messages and keep their employees in the dark. This creates friction, and is a primary cause of low job satisfaction and retention. Good communication skills training should address this issue if they are to make leaders better.

Focusing on the Training Aspect

Finally and most importantly, is the mere fact that such leadership development programs place emphasis on “training” instead of “development” of leaders. These two words are not interchangeable, contrary to popular opinion. Training, in its essence, is rote learning and one-way reception of fixed norms and principles, while development is dynamic. It focuses on unique personalities of each person and the end goal is helping trainees achieve their true potential as leaders.

SUMMARY

To sum up, simply going for communication skills training is not enough for leadership development. You need to make sure that the leadership development actually focuses on developing leaders. This involves teaching real-life lessons, clear-cut communication, and paving the way for future development.

Filed Under: Blog Tagged With: communication skills training for leaders, leadership development

The Best Communication Skills Training for Leaders: Key Qualities

July 3, 2014 By Sam Palazzolo, Managing Director

The Point: When considering the best leadership communication training programs, there are certain key qualities that you must consider in order to get your maximum return on investment (ROI).

The Best Communication Skills Training for Leaders- Key Qualities

Since the inception of communication skills training for leaders, one point has been repeatedly emphasized: You cannot be a leader if you don’t communicate well (And for good reason too!) After all, if you, as a leader, fail to get your message across to your audience, they won’t be compelled to follow you. I hear this all the time in executive coaching conversations. This is just one of the things that you need to learn to become a successful leader. Thankfully, you get to learn about this in communications training. If a leadership communication skills training program doesn’t include this point, it isn’t good enough. In fact, there are some other key qualities you need to check, including:

Range of Communication Styles

As a leader, you need to know about different communication styles. This way, you can use the most appropriate one in any given situation. This will make you a more effective communicator and therefore a better leader. Hence, it is a given that you should look for a communication skills training for leaders program that covers a range of communication styles. There is no point in learning one particular style. After all, no two persons are the same and you have to deal with a variety of situations as a leader. So, you have to be prepared for it.

Variety of Personality and Behavioral Techniques

Along with being able to communicate according to situation and location, you have to gauge the personality and behavior of the person/people you are communicating to. This becomes more important when you have to address a group of people. This is why it is crucial that the program you select helps you learn how to understand the different personality types of people you talk to in your capacity as a leader and how you have to communicate with them.

Suitable for Beginners

Some courses are advanced and require the participants to have some prior knowledge of communication skills. If you lack the requisite knowledge, the program is no good for you. So, you should opt for a program that is designed for beginners. While it is a given that you have the necessary charm and charisma a leader requires, but a lack of communication skills shouldn’t be a hindrance to your ability to learn them.

SUMMARY

These are the key qualities that make a communication skills training for leaders the best. Of course, you have to factor in price and location, but your final decision should be based on the three points covered above!

Filed Under: Blog Tagged With: communication skills training for leaders, executive coaching, leadership development

5 Questions If Leadership Communication Skills Training Is for You

July 2, 2014 By Sam Palazzolo, Managing Director

The Point: “Training is a waste of time!” a leader stated proudly in a recent executive coaching conversation. “I already know it all!” is what they should have said! In this post, we challenge you to ask yourself five (5) questions to see if communication skills training for leaders is right for you. After all, the best thing you can do for yourself is invest in communication skills training for leaders… Enjoy!

5 Questions If Leadership Communication Skills Training Is for You

There are seminars, books, and courses dedicated to teaching leaders communications skills. This is because even leaders need communication training. So, if you are a senior executive or even a CEO, communication training for INC 5000 organizations can prove to be invaluable.

However, in order for such training to be fruitful, you must be mentally prepared. The following are 5 essential questions that will help determine if leadership communications skills training is right for you or not:

Do People Really Listen To Me?

Since you are already in a position of leadership, you will find that people do respond to what you are saying. However, ask yourself, are they really listening, or just complying to your authority as subordinates? You never really know if you are an effective communicator unless you come in contact with people who are not obligated to listen to you, such as media personalities. So, if you think you may experience conveying your message to the latter, you definitely need training.

To What Extent Is Leadership Communication Skills Training Relevant?

But what if you don’t talk to media personnel that much? What then is the use of communication skills training? The fact is that learning to make a great first impression with your communication skills is relevant to all areas of your life, both personal and professional. This will help you network effectively, and thereby add more members to your group of contacts.

What Skills Specifically Will I Learn In Leadership Communications Skills Training?

In its essence, communication skills training for leaders teaches you to choose the right things to say in the most effective manner. In the context of communication, it means being persuasive, assertive, and not letting the audience take control. This is achieved via:

  • One-to-one and group sessions
  • Recorded sessions to evaluate delivery skills
  • Mock interviews, meetings, and social settings (i.e., cocktail parties)

What Major Benefits Do Leadership Communication Skills Training Offer?

Perhaps the most amazing benefit of communications skills training for leaders is that you learn to execute your message with clarity. No matter which industry you operate in, the ability to explain what you do in layman term’s goes a long in building credibility and positioning yourself an expert in your community.

What Can I Do to Follow-Up Leadership Communication Skills Training?

Since communication skills training for leaders is an ongoing educational initiative, you should look to elicit follow-up from your trainers. Specifically, you should look to reinforce your training, analyze results and offer further coaching for improving communication results. That way, your skills remain as sharp as ever instead of waning down a few months after you complete training.

SUMMARY

So, to sum it up, communication skills training for leaders is right for you if you don’t feel confident in front of new/old audiences, you want to be an effective speaker 24/7, and you want to build instant credibility.

Filed Under: Blog Tagged With: communication skills training for leaders, leadership development

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